User Guide
Warehouse Management System Walkthrough
This article will give a walkthrough about our Warehouse Management System (WMS). Our login page already exhibited organization and standards in system and operation. That is our service branding. On the dashboard, you will see warehouse details such ...
How to create Morning Express Label?
If you have not tried creating your Morning Express Label, here's how. 1. Upon logging in, select Shipping Labels. 2. Then, select Morning Express Label. 3. You will be directed to this page. 4. Click New Label to add new Morning Express Label. 5. ...
How to create Batch Morning Express Labels?
Scaling your business is our concern. This short guide will assist you in creating Morning Express Labels in batch to expedite your business process. 1. At the side panel, select Shipping Labels. 2. From the drop down, choose Morning Express. 3. You ...
How to set up Label Setting for Morning Express?
Briefly this guide will assist you in setting up your Label Setting for Morning Express. 1. Upon logging in, select Shipping Label on the side panel. 2. Then, click Label Setting. 3. You will be directed to the Label Setting page. 4. Click add New ...
How to create an Inbound Shipment?
This article will walk you through on how to create an Inbound Shipment. Our login page already exhibited organization and standards in system and operation. That is our service branding. Inbound Shipment with ZhenHub could help you streamline your ...
How to create a product?
To guide you on Creating Product Flow, kindly check below. 1. Upon logging in, click Inventory on the side panel. 2. Next, select Products. 3. Click add new product. 4. You will be directed to the New Item page. Fill in required fields under General ...
How to import product information?
If you have a long list of products, this article can help create products in batch or in bulk through importing product information. 1. Upon logging in, click Inventory on the side panel. 2. Next, select Products. Then click Import Products. 3. You ...
How to create Sales Order?
To guide you on our Sales Order Flow, kindly check below. Now, you are ready to create a Sales Order or Shipment Order. 1. After logging in, select Sales Order on the side panel. 2. Next, click Orders. And from here you will see all the Order details ...
How to create Shipment Order?
You are probably here because you have created a Sales Order. To continue the process, let's create a Shipment Order. 1. Click Sales Order at the side panel. Then choose Orders. Look for the Approved order/s that you want to ship out, tick the box on ...
How to cancel my shipment?
You should be here to cancel a shipment on "Pending" Status. 1. After logging in, select Sales Order. 2. Choose Shipments from the drop down. You will be directed to Shipment page. 3. Look for the Pending Sales Order that you want to cancel. 4. Move ...
How to cancel order?
Cancelling an order is as easy as 1-2-3 steps. 1. Assuming that you have logged in already, click Sales Orders. 2. From the drop down, choose Orders. You will be directed to the Orders page. 3. On the right side panel click X to cancel a certain ...
How to print shipmark for inbound?
In printing Shipmark, it is assumed that you have successfully created the needed information. 1. Log in to your account, select Inbound Stock. 2. From the drop down click Inbound Shipments. 3. On the side panel, you will find various actions you can ...
How to edit Shipping Labels?
Only labels that are on Onhold and Draft status could be edited. Here's how. 1. Upon logging in, select Shipping Labels. 2. Click Generate Labels. 3. Select either On hold or Draft. By doing this, you are limiting the list that will appear. 4. At the ...
What is a SKU?
aving difficulty creating an SKU? SKU means Stock Keeping Units. Primarily, SKU is used to track your inventory, storage, and sales. This alphanumeric code is a sort of product identity for your store and warehouse. Moreover, SKUs assigned to ...
What is Barcode?
Mainly, barcodes are series of unique characters that is issued by a standard organization. Also, these barcodes are used globally. For Example: UPC (Universal Product Code) is a 12-digit code that serves as retail product identity. Do you notice ...
How to set Shipping Rules?
1. Assuming that you have log in, select Setting. 2. From the menu option select Shipping Rules. 3. You will be directed to Shipping Rules page. 4. To set new Shipping Rules, click +New Shipping Rule. 5. You will be directed to New Shipping Rule ...
How to track shipment?
Tracking your shipment has become one of the important factors in e-commerce. Tracking capability allows you to give a more accurate shipping details. How do you do it through ZhenHub? Here's how. 1. Upon logging in, select Sales Order. 2. From the ...
How to connect my Shopify store?
Connect your Shopify store to ZhenHub for a seamless operation management. Follow the steps below. 1. From your Dashboard, click Setting. 2. From the drop down, click Integrations. 3. You will be directed to Integrations page. You should see listings ...
How to set Automate Fulfillment?
Do you desire to let the system push your orders? Here's how to automate your fulfillment. 1. Assuming that you have logged in, click Setting at the side panel. 2. Select General Settings. 3. Read carefully the brief description before changing the ...
How to recharge wallet ?
Here's how you can recharge your wallet. 1. On your ZhenHub Dashboard, choose Billing. 2. Select Recharge. 3. You will be directed to Recharge page. Enter Recharge Amount. An automatic computation of transaction fee will be seen. This vary depending ...
How to connect my WooCommerce?
Connect your WooCommerce to ZhenHub. Follow the steps below. 1. From your Dashboard, click Setting. 2. From the drop down, click Integrations. 3. You will be directed to Integrations page. You should see listings of online stores that you possibly ...
How to check my billing?
Manage well your operation expenses by monitoring your bill. 1. On your Dashboard, select Billing. 2. From the drop down, click Invoice. 3. You will be directed to the Invoices page. 4. You can see list of Invoices. 5. Check on the Status column. 6. ...
How to do Inventory Allocation?
Do you know that you can allocate your product on different sales channels? Here's how. 1. On the side pannel, click Inventory. 2. From the drop down, click Manage Inventory. You will be directed to Inventory page. 3. Go over the heading. At the last ...
How to estimate shipping cost using the ZhenHub Shipping Calculator ?
Would you want a quick estimation of the shipping cost? Here's how. 1. At the side panel, click Pricing. 2. From the drop down menu, select Shipping Calculator. 3. You will be directed to the Calculation Freight page. 4. Choose the Origin, ...
How to upgrade my account ?
Scaling up your business? Activate more ZhenHub features and services through upgrading your subscription plan. Here's how. 1. At the side panel, choose Billing. 2. Select Subscription Plans. 3. You will be directed to Subscription Plans page. Then ...
How to Edit Kitting Inventory?
Definitely, you have created a virtual SKU for a kitting or bundling. Now we are to edit kitting inventory. 1. On the created Virtual SKU, click the Edit Kitting Reserved Quantity icon. 2. Upon clicking the Edit Kitting Reserved Quantity, a pop-up ...
How to create Virtual SKU for product bundling / kitting?
Let's create a Virtual SKU to bundle or kit products for inbounded SKUs. 1. Click Inventory. 2. Select Products. 3. You will be directed to Products page. 4. Select New Product. 5. You will be directed to Product Items page. 6. Select Items. Then ...
How to do product kitting for SKUs that are not yet inbounded?
Create product kitting is easy but you have to remember that we can not kit/bundle existing inbounded SKUs, so this product bundling/ kitting process only applies to product with SKUs that are NOT yet inbounded. To create a Virtual SKU to bundle or ...
How to add new users in my account?
Adding a new user in your account is as easy as 1-2-3- steps. 1. On the side panel, click Users. 2. Select User List. 3. You will be directed to User List page. Here you must see list of active users. 4. On the menu bar, click add New User icon. 5. ...
How to Enable Low Inventory Notification?
Maximize the ZhenHub System feature where you will be notified by email once any quantity goes below your set “low inventory” quantity. 1. On the side panel, click Setting. 2. From the drop down, select General. 3. Move the slider to enable Low ...
How to Enable Email Alerts?
Maximize the ZhenHub System feature where you will receive email alerts. 1. On the side panel, click Setting. 2. From the drop down, select General. 3. Move the slider to enable Email Alerts. 4. A pop-up message will appear. Read through and click ...
How to set Shipping Label Setting?
Creating a Shipping Label Setting is a convenient way to standardize your labels. 1. At the side panel, select Shipping Labels. 2. Choose Label Setting. 3. You will be directed to Label Setting page. 4. Click the New Label Setting icon. 5. You will ...
How to bundle products?
Create product bundles through the easy steps below. 1. Click Inventory. 2. Select Products. 3. You will be directed to Products page. 4. Select New Product. 5. You will be directed to Product Items page. 6. Among the choices, select Bundle. Choose ...
How to check how much an order cost?
Do you want to know how much an order cost? Follow the easy steps below. 1. On your Dashboard, select Billing. 2. From the drop down, click Invoice. 3. You will be directed to the Invoices page. 4. You can see list of Invoices. 5. Check on the Status ...
How to check what I paid for shipping?
Follow the easy steps below to check how much you did pay for shipping. 1. On your Dashboard, select Billing. 2. From the drop down, click Invoice. 3. You will be directed to the Invoices page. 4. You can see list of Invoices. 5. Check on the Status ...
Error Handling: Tips 409 for Product Kitting/ Bundling
What to do when you the system showed Tips 409? It means the selected Variant is an inbounded SKU. So, a Virtual SKU should be created. Follow the steps below. 1. Click Inventory. 2. Select Products. 3. You will be directed to Products page. 4. ...
How to return the tracking number and carrier information to Shopify?
Do you want to return the tracking number and carrier information to Shopify? Do the steps below. 1. Click Setting. 2. You will be directed to Settings page. Then, select Checkout. 3. Next, scroll down and click Order Processing. 4. Below the ...
How to connect Amazon to ZhenHub?
Before we do the integration in your ZhenHub account, we must do the following easy steps in your Amazon account: 1. Log in you to Amazon Seller account. 2. Go to Setting. From the drop down, choose User Permission. 3. Then, click Manage Apps. 4. ...
How to create Sales Order in batch?
To guide you on our Sales Order Flow, kindly check below. Now, you are ready to create a Sales Order or Shipment Order in batch. 1. After logging in, select Sales Order on the side panel. 2. Next, click Orders. 3. You will be directed to Orders page. ...
How to create Product Bundle/Kit SKU with my Shopify?
Creating a product bundle or kit is easy. Make sure the items/products to be kitted are already inbounded. 1. Log in to your Shopify store. Then click Products. 2. Select Add Product. 3. Do the usual product creation in Shopify with SKU. Then, go to ...
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