Related Articles
Why my order is still On Hold after I provide the phone number?
Check if you have also edit the Shipping Address. Usually online store manager only update the Customer Information but forget to update the Shipping Address of the order. You have to update Customer Information for future reference when the same ...
How to create Sales Order?
To guide you on our Sales Order Flow, kindly check below. Now, you are ready to create a Sales Order or Shipment Order. 1. After logging in, select Sales Order on the side panel. 2. Next, click Orders. And from here you will see all the Order details ...
General Order
General Order is a status provided to cargo that is being held up at Customs as a result of inadequate documentation or other issues with clearing.
Delivery Order
A delivery order (abbreviated D/O) is a document from a consignee, or an owner or his agent of freight carrier which orders the release of the transportation of cargo to another party.
How to Return an Order?
In unexpected scenarios where an order needs to be returned, follow the easy steps below. 1. At the side panel, choose Inbound Stock. 2. From the dropdown, select Send Stock. 3. On the Send Stock page, select Return as the type of Inbound. 4. Do the ...