What does Exception status mean?
When you receive this Shipment status, please email support@zhenhub.com. The team will provide more details about the shipment order. Usually it is made as Exception in relation to the chosen shipping service.
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How to cancel my shipment?
You should be here to cancel a shipment on "Pending" Status. 1. After logging in, select Sales Order. 2. Choose Shipments from the drop down. You will be directed to Shipment page. 3. Look for the Pending Sales Order that you want to cancel. 4. Move ...
How to create Shipment Order?
You are probably here because you have created a Sales Order. To continue the process, let's create a Shipment Order. 1. Click Sales Order at the side panel. Then choose Orders. Look for the Approved order/s that you want to ship out, tick the box on ...
Blind Shipment
The term Blind Shipment is when one or more parties to a shipment don't know who is the shipper, receiver, or both.
Split Shipment
The breaking up into 2 or more shipments of a larger shipment, either sent together or separately.
How to do bulk upload of product information in Inbound Shipment?
Sending stocks is easier through importing product information. See below 1. At the side panel, choose Inbound Stock. Then from the dropdown, select Inbound Shipments. 2. Select the Import Inbound Shipments icon. 3. A pop-up box will appear. Then ...