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Where can I find my order in Lazada?
You will receive three email notifications from ZhenHub. a. Email No.1 will provide you the tracking number with first tracking point. In addition, you can change address from the email. b. Email No.2 will provide you an update about the shipment ...
How to cancel my shipment?
You should be here to cancel a shipment on "Pending" Status. 1. After logging in, select Sales Order. 2. Choose Shipments from the drop down. You will be directed to Shipment page. 3. Look for the Pending Sales Order that you want to cancel. 4. Move ...
How to cancel or change shipping service of submitted order?
1. Cancel the order first. Go to "Shipments" and click the cancel button at the end of the row. 2. Cancellation request will then be submitted to warehouse to check up whether the order can be intercepted or not. Below screenshot shows the ...
How to create Sales Order in batch?
To guide you on our Sales Order Flow, kindly check below. Now, you are ready to create a Sales Order or Shipment Order in batch. 1. After logging in, select Sales Order on the side panel. 2. Next, click Orders. 3. You will be directed to Orders page. ...
How to create Shipment Order?
You are probably here because you have created a Sales Order. To continue the process, let's create a Shipment Order. 1. Click Sales Order at the side panel. Then choose Orders. Look for the Approved order/s that you want to ship out, tick the box on ...