Do you update the Shopify order with a tracking number?
Yes, after we fulfill your order and pass it to the respective courier, the tracking number is automatically updated and then pushed back to Shopify.
Most customers will setup a Tracking update email to be sent to their customers through Shopify.
Related Articles
How to return the tracking number and carrier information to Shopify?
Do you want to return the tracking number and carrier information to Shopify? Do the steps below. 1. Click Setting. 2. You will be directed to Settings page. Then, select Checkout. 3. Next, scroll down and click Order Processing. 4. Below the ...
How to connect my Shopify store?
Connect your Shopify store to ZhenHub for a seamless operation management. Follow the steps below. 1. From your Dashboard, click Setting. 2. From the drop down, click Integrations. 3. You will be directed to Integrations page. You should see listings ...
What to do if my order number is invalid?
After double checking the alphanumeric series of your tracking or order number and it is still invalid, please email support@zhenhub.com. Support team will immediately respond to your email within 24 hours. Learn more. Is my order number and Return ...
Why my order is still On Hold after I provide the phone number?
Check if you have also edit the Shipping Address. Usually online store manager only update the Customer Information but forget to update the Shipping Address of the order. You have to update Customer Information for future reference when the same ...
Where can I find my order in Lazada?
You will receive three email notifications from ZhenHub. a. Email No.1 will provide you the tracking number with first tracking point. In addition, you can change address from the email. b. Email No.2 will provide you an update about the shipment ...